Preguntas Frecuentes (FAQS)

¿Quién está detrás de Ferreterias.net?

Ferreterias.net es un portal de venta online de productos de ferretería, mensaje y bricolaje.

Tenemos como principal misión ofrecer cualquier solución existente en el mercado para cubrir su necesidad.

Tras el portal, se encuentra la ferretería física “Ferretería Las Huertas” que alberga el stock y ofrece la atención, garantía y saber hacer de un comercio con décadas de experiencia.

¿Cómo comprar?

Comprar en Ferreterias.net no tiene dificultad alguna.

Sólo debe buscar el producto que desea y añadir tantas cantidades necesite en su carrito. Puede tramitar seguidamente la compra o seguir navegando por la web.

Si tiene alguna dificultad con su compra, por favor, abra una página de chat a través de WhatsApp en el icono que se encuentra en la parte inferior derecha.

Tiempos de entrega

We use Royal mail and DHL to send most of our UK orders.
Euro Car Parts reserves the right to use discretion in any circumstance where it makes more sense to use an alternative delivery method.

Gastos de envío

We currently offer 3 types of delivery service :standard delivery for GB Mainland in approximately 2-4 working days; Super Saver 48 Hour Delivery; Premium Next Day. More on our Delivery Services.

Empresa transportista

Our cut off point is 4pm, Monday to Friday. Any order placed after 4pm will be processed through our dispatch system the next working day. We currently do not deliver at weekends.

Seguimiento del estado de mi pedido

All our delivery charges are pre-set by our courier company. We sell some oversized items which require a specialist courier company to fulfil the delivery, there is an additional charge for these. Also, our courier company consider some surcharge postcodes ‘Out of area’. There is an additional charge for these also. You can find a list of all [oversized items here] You can find a list of all

How do I return an item?

For information on returning an item please Click Here.

Can you confirm you have received my return?

We aim to process returns within 5-7 working days of receiving them. You will be notified by email once the return is complete.
We suggest you make a note of the shipping reference given when you sent the item back. This will allow you to track your parcel at every stage of delivery, including when we receive it.
Should you have any queries about your return, please feel free to contact our Customer Service team via email, or phone on +44 (0) 203 788 7842.